General

Hafsten Resort is a year-round open recreation facility which is primarily aimed at families. You have to be 18 year of age to book a cottage or camping site. Under no circumstances are minors allowed to live here without a guardian. The number of persons in the cottage may not exceed the specified number of beds.

Conduct

Between 23.00 and 07.00 we ask you to show extra consideration to sleeping neighbors. During troubadour nights at Strandkanten, music is played until 01.00.
We allow a maximum of 5 people per camping pitch. For additional visitors we charge 100 kr per visitor per night. This does not apply to your own children under 18 years.

Camping Key Europe

To be able to camp with us you need to buy a Camping Key Europe card. They are available at the reception or online (link below). With this card you get a number of benefits such as faster check-in and check-out, accident insurance, discounts and offers.

BUY CAMPING KEY EUROPE ONLINE

Are pets allowed?

You can bring pets with you when you live on a camping pitch, but these must always be kept on leash. Pets are not allowed to stay on the sand beach, but are allowed on the grass beach. It is absolutely imperative that you pick up the waste after your pets. Most of our cottages are allergy-free and you are not allowed to bring pets, however there are cottages where pets are allowed for a fee of 90 kr per night. Please state if you bring pets at the time of booking!

When does my reservation become binding?

You, as well as we, are bound by the reservation as soon as it is confirmed, orally or in writing, whether you have part in part or in full. When you make an online reservation it is bound as soon as you have paid in part or in full.

Important! Make sure that all information and dates are correct when you receive the reservation confirmation or invoice. In the event of a faul, please contact us immediately.

When do I need to pay?

Your reservations must be paid in full before your arrival. 20% is paid at the time of booking, (for telephone booking 20% is paid on invoice within ten days). The remaining amount must be paid no later than 40 days before your arrival.

What happens if I miss a payment?

If you don’t contact us immediately your reservation will be canceled and you will be charged a cancellation fee.

Can I change my reservation?

Yes, you can change your reservation by contacting us at the latest 7 days before arrival for a fee of 300 kr. However, no money will be refunded if you wish to change a reservation 40 days before arrival.

Can I cancel my reservation?

Yes, you can cancel your reservation. However, if cancellation occurs 40 days before arrival, all but the 20% reservation fee will be refunded. If cancellation occurs after 40 days of arrival, no money will be refunded unless you have cancellation insurance. This does not apply to rescheduled bookings.

When does cancellation insurance apply?

Cancellation insurance can be purchased for all reservations for 295 kr per cottage or camping pitch. The cancellation insurance does not apply for school trips, group reservations and seasonal camping. The cancellation cover can only be purchased at the time of booking. The cancellation insurance cannot be purchased afterwards. When a reservation contains several cottages or camping pitches, the name of each cancellation insurance must be stated. The cancellation insurance applies due to illness or accidents of a more serious nature, which affects someone in the family or a fellow traveler. A copy of a medical certificate or certificate from an insurance company or other authority must then be sent to us. Thereafter, your money will be refunded, excluding administration fee of 400 kr and cancellation insurance fee of 295 kr. The cancellation insurance is valid for 24 hours prior to the arrival date.

WIFI

As our guest, you have access to free Wifi throughout the resort (excluding streaming services).

What times should I remember?

You are welcome to check in to the campsite after 14.00 and to the cottage after 15.000 on the day of arrival. If you arrive later than 18.00, please notify the reception. When leaving, you must leave the cottage no later than 11.00 and for the camping pitch no later than 12.00.

Who cleans the cottage?

Cleaning is not included by default. The guest cleans the cottage. However, cleaning service can be purchased for 950 kr per cottage and 11 900 kr for Strandvillan. Cleaning service must be purchased at the time of booking or at the latest on arrival.

What equipment is included in the cottages?

All cottages are equipped with TV, running water, refrigerators, microwave, toaster, hotplates and coffee makers. Dishware, cookware, frying pan, cutlery, saucepan, whisk, can opener etc. are all available in the cottages. The patio with outdoor furniture is available for all cottages.
All cottages have a WC with toilet paper, shower and shower gel.

Are sheets and towels available?

Pillows and blankets are available in all cottages. Bed sheets, duvet cover, pillowcase, bath towel and towel can be rented for 120 kr per set. You will receive the bed sheets at the reception upon arrival. They will be returned upon departure.

What about the departure?

All guests must sign out upon departure.
Guests who have cleaned their cottage must report to an inspector or, if non is available, report to the reception.
An inspector will arrive shortly and check the cottage. When the cottage is approved, you will receive a receipt, which you leave at the reception together with the key.
If you find that something is missing in the cottage that is on the equipment list when you arrive, please report this to the reception immediately.

How do the gates to the camping site work?

All guests receive a personal four-digit code for the gate. Only one car is allowed per cottage or camping pitch on the site. If you have additional cars, then these are to be parked at the parking lot. We also have a parking lot 300 meters from the reception.
The gate will only let one car per reservation through. The entrance closes at 22.00 every day, the exit is open 24 hours a day.

Parking fees

Entrance parking
This parking is located approx. 300 meters from the reception, at the reserve campsite Ängen.
10.00 – 20.00: 5kr /h
At all other times, parking is free.

Central parking
Applies to all car parks in the area, outside the reception and at the exit.
10.00 – 16.00: 18kr /h
16.00 – 22.00: 12kr /h
22.00 – 10.00: 6kr /h

Day parking for motorhomes
You will find this parking at the reserve campsite Ängen, approx. 500 meters from the reception.
10.00 – 19.00: 45kr /h
No parking at all other times.

Showers

All guests receive free showers in the service buildings for 4 minutes per day. If you want to shower longer than 4 minutes the price is 5 kr for every 4 minutes.

Washing machines and dryers

There are two laundry rooms, one in each service house. Each with washing machines, dryers and ironing boards with flat irons. Using the washing machines cost 30 kr. Using the dryers cost 25 kr. Only Hafstens Pay card applies.
For washing, please bring your own detergent.

No smoking!

Smoking is prohibited in all cottages and service buildings. If the inspector discovers that there was smoking in the cottage, a sanitation fee of 3 000 kr will be charged.

Peronal data

Hafsten Resort AB is responsible for the processing of the personal data that you provide. Hafsten Resort AB will process your personal information in order to administer your reservation and payment as well as for certain marketing purposes.

You have the right to request once a year at no cost, in writing, to find out what information has been registered, from which the information has been retrieved and to receive information on any recipients to whom the information has been disclosed. You have the right at any time to request correction of any incorrect information. You may also declare that you oppose the use of personal data for marketing purposes.

HITTA TILL OSS

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Contact information

Address:
Hafsten Resort
Hafsten 120
451 96 UDDEVALLA
Sweden

Telephone: +46(0)522 – 64 41 17
info@hafsten.se
konferens@hafsten.se

For reservations and other questions:
Telephone: +46(0)522 644117
Email: info@hafsten.se