Privacy Policy

What personal data do we process?

• Name
• Address
• Phone number
• Email address
• Special requests and/or needs that you share with us
• Other information you provide in connection with your booking that is necessary for us to meet your requests
• Personal identity number in cases where it is needed to meet requirements from authorities
• Information required to process payment, such as bank giro number, bank account, etc.

Bookings
If you book or enquire about accommodation, an activity, or another service with us, we process your personal data in order to manage your booking. Personal data is also processed to take payment and follow up on your booking. Special requests and/or needs are processed so we can provide you with the best possible service. We only process information that is necessary to fulfil the agreement with you. Where consent is required by law, we obtain your consent before processing the data. If you book on behalf of another person, you are responsible towards us for ensuring that you have permission from the other person or persons for us to process their personal data.

Newsletters and other marketing or information
If you have agreed to receive newsletters and other information from us, we process your personal data so we can reach you with updates. If you no longer wish to receive information from us, you can unsubscribe via the link at the bottom of the newsletter or contact us at info@hafsten.se.

Cookies
Our website uses cookies that are stored in your browser until you choose to disable them in your browser settings, or until they expire on their own, usually 30 days after your most recent visit to our website. Cookies store visit history to make it easier to navigate the web. Cookies are also used for web analytics and statistics. If you do not want to store cookies, you can enable private browsing in your browser to browse anonymously. You can also delete the history on your computer or mobile device to remove cookies and codes from your browser.

Other services
Personal data is processed so that we can provide the requested service, invoice completed work, carry out payment to a supplier, where applicable report to an authority, and maintain accounting records.

Security
It is important to us that you, as a guest, feel confident about how we process your personal data. We continuously work with technical measures and internal routines for the processing of personal data to maintain the highest possible level of security for the personal data we handle.

Transfer to third parties
We do not disclose any personal data to third parties, however we use various cloud services. All suppliers we use in connection with bookings and marketing comply with the GDPR. In the following cases, personal data may nevertheless be transferred:

• We disclose personal data to authorities where we are legally obliged to do so.
• If you do not pay, we may transfer your data for the purpose of debt collection.
• In connection with a dispute, we may transfer your data to, for example, a court, an authority, and the other party.

Deletion of data
We store your customer data for as long as required, or for as long as we are legally obliged to do so. After that, we delete or anonymise your data in a secure way so that it can no longer be linked to you. Newsletter data (your email address) is stored for as long as the customer relationship with you continues, or until you unsubscribe (the data may be processed in another register for other purposes). Data that forms part of accounting records and/or other obligations is stored for as long as Swedish laws and regulations require.

Access to your data
You can at any time request, free of charge, a copy of the personal data we process about you. You also have the right to request that your personal data be corrected if you believe it is inaccurate or incomplete.